Safety Guidelines

Our Safety Promise

Sivil is built with safety at its core. These guidelines help ensure a secure environment for all families.

For Parents

Account Security

  • Use strong, unique passwords
  • Enable two-factor authentication
  • Never share account credentials
  • Regularly review security settings

Monitoring Guidelines

  • Regularly check your child's activities
  • Review connection requests promptly
  • Monitor communication patterns
  • Address safety alerts immediately

For Children

Online Behavior

  • Only connect with known friends
  • Never share personal information
  • Report uncomfortable situations
  • Be kind and respectful

Content Guidelines

  • Share age-appropriate content only
  • Avoid sharing location information
  • Never share private details
  • Think before posting

Reporting Issues

When to Report

  • Suspicious behavior
  • Inappropriate content
  • Bullying or harassment
  • Privacy concerns

How to Report

  • Use the in-app reporting tools
  • Contact [email protected]
  • For emergencies, contact local authorities

Safety Features

  • Parent oversight mode
  • Real-time activity monitoring
  • Content filtering
  • Communication controls
  • Location sharing restrictions

Regular Updates

These guidelines are regularly updated to address new safety challenges. Check back often for the latest guidance.

Safety Support

For immediate safety concerns, contact [email protected] or call our 24/7 safety hotline at 1-800-SIVIL-SAFE.