Safety Guidelines
Our Safety Promise
Sivil is built with safety at its core. These guidelines help ensure a secure environment for all families.
For Parents
Account Security
- Use strong, unique passwords
- Enable two-factor authentication
- Never share account credentials
- Regularly review security settings
Monitoring Guidelines
- Regularly check your child's activities
- Review connection requests promptly
- Monitor communication patterns
- Address safety alerts immediately
For Children
Online Behavior
- Only connect with known friends
- Never share personal information
- Report uncomfortable situations
- Be kind and respectful
Content Guidelines
- Share age-appropriate content only
- Avoid sharing location information
- Never share private details
- Think before posting
Reporting Issues
When to Report
- Suspicious behavior
- Inappropriate content
- Bullying or harassment
- Privacy concerns
How to Report
- Use the in-app reporting tools
- Contact [email protected]
- For emergencies, contact local authorities
Safety Features
- Parent oversight mode
- Real-time activity monitoring
- Content filtering
- Communication controls
- Location sharing restrictions
Regular Updates
These guidelines are regularly updated to address new safety challenges. Check back often for the latest guidance.
Safety Support
For immediate safety concerns, contact [email protected] or call our 24/7 safety hotline at 1-800-SIVIL-SAFE.